• 1

    I’m ready to get started. How do I proceed?

    Once you’re ready to get started, go to the store section to place an order for the services you need. This will allow you to pay securely online with several payment options. You may also mail a check or money order to our mailing address, although this will delay the start of your service. Our mailing address is: P.O. Box 911, Atlanta, GA 30303. Once you have made your payment, we will notified immediately.
    Email Documents
    Next, email the most recent version of your resume (if you have one) for us to review and work from. If you do not have one, we are able to build it from scratch. You may supplement any resume details by typing or pasting updates directly into the body of the email. You may also attach job descriptions from your current or previous positions, and even for positions that you are interested in. We have the ability to tailor your resume to specific types of positions or industries. Once we have your information, we will contact you for our initial telephone consultation.

  • 2

    What is your turnaround time?

    You will have your resume, cover letter, and other requested documents in hand for review within 3-5 days from your initial consultation. We also have a priority service for clients who may be facing a tight deadline. With this service, we have the ability to guarantee your resume and other products within 24-36 hours of your consultation.

  • 3

    When can I expect to hear from you?

    Once you have completed your payment and have sent us your resume and/or documentation, we will contact you within 12-24 hours to schedule your initial consultation.

  • 4

    Do you use worksheets or questionnaires?

    No. We initially used worksheets and questionnaires, but we have found them to be very time consuming and burdensome for our clients. Our goal is to make this a seamless, easy process that requires as little work from you as possible. As a result, we felt it was a much better use of your time and energy to discuss your needs during the one-on-one telephone consultation.

  • 5

    What types of resume services do you offer?

    We specialize in professional resume writing, customized cover letters, LinkedIn profile enhancements, career biographies, KSA’s, and other customized writing projects. The types of resumes we offer are entry-level, experienced professional, executive, curriculum vitae, and military/government resumes. (Add link to the store where items can be purchased)

  • 6

    How do I know which level I am?

    Entry-level resumes are for clients with 0-2 years of experience in any industry. Professional resumes are for clients with 2+ years of experience in any industry, not including executive level roles. Executive resumes are for clients at the Director, Vice President, C-Level roles. The curriculum vitae is for academic, medical, or international clients with 2+ years of experience. Military or Government resumes are for clients with military or government backgrounds, including military veterans seeking a transition into civilian employment.

  • 7

    Can I purchase products individually?

    Absolutely! Our product packages represent a great value, but you are more than welcome to purchase products individually based on your specific needs. If you need a custom project or are in need of a service that you feel is not quite represented in our product offering, feel free to give us a call to discuss your situation.

  • 8

    Which industries do you write for?

    We write for every major industry or discipline. From accountants, to warehouse workers, doctors, teachers, entrepreneurs, and everything in between. We have experience writing at every career level, from high school or college students, to C-Level executives, to retirees seeking a re-entry into the workforce. We have a particular expertise in assisting clients with military backgrounds into their transitions, as well as clients with interest in obtaining public sector employment in the city, county, state, or federal government levels.

  • 9

    I have a unique situation. Can you help me?

    Absolutely! Your situation is unique, and we will provide you with complete focus and attention to assess your needs and help you fulfill your goals. Many of our clients feel they have unique, challenging situations, and often they’re right. From stay-at-home moms who have been out of the workplace for 10+ years, to multiple layoffs or terminations, large gaps of employment, international relocations, military transitions, private sector clients transitioning into public sector or government, entrepreneurs transitioning into corporate, clients with jack-of-all-trades experience, no degrees or unfinished degrees, and many more examples. We’ve helped thousands of clients achieve their goals and are confident in our ability to assist you in your unique situation.

  • 10

    Is there a guarantee?

    With a solid track record and a 99% success rate, you can rest assured that your new resume and cover letter will create an immediate impact on your job search. We’re so confident that our products will result in you realizing significant increases in your resume response rates that we’re willing to back it up with a 60-day interview guarantee.

  • 11

    Why do I need a professional resume?

    Today’s job market is challenging and competitive; the art of job searching has evolved and changed considerably over time. There are “new rules” to the game, and you need professionals on your side to help you navigate your way to success. Resume writing is a very detailed, time-consuming craft that requires intense study, research, and industry experience. As you focus on your career, you may not realize the important details your resume lacks or the outdated formatting, content, or features it presents. A professional resume writer at Pace Professional Resumes can take a bland, outdated resume, capture your brand, and turn it into a work of art! Don’t cheat yourself or your career; treat yourself by reinvesting in your brand. The return on investment from a professionally written and enhanced resume can be realized in a short period of time!

  • 12

    Do you have samples of your work that I can review?

    Absolutely! We have plenty of samples of our work that you can review. However, for security reasons we do not list them on our website. To review them, simply send us an email with the request at staff@paceresumes.com and we’ll be more than happy to provide you with samples.

  • 13

    What is the process?

    Getting started is simple. We have a 3 step process:

    1. Telephone Conversation

      We begin with an engaging and personalized telephone conversation. This discussion serves as our listening session to listen to your personal situation, your goals, career history, job search challenges, and any other areas you’d like to discuss. We also take this opportunity for “fact finding,” gathering pertinent facts, figures, and details to ensure that your skills and goals are well stated and understood. Often, there are times when clients are involved in activities or organizations, or have accomplished feats that they do not realize could benefit their resume. We’ll use this information to create an appealing, interview winning resume that positively represents your brand.

    2. Resume Creation and Review

      After the initial consultation is completed, the certified professional resume writer will begin working on your resume, cover letter, and any other documents you have requested. Typically, after the first draft is completed there are additional questions or details that are uncovered during the writing process. The writer will then contact you with any additional questions they may have to ensure that your resume has complete accuracy and lists all of your positive attributes, highlights, and accomplishments. Once your resume and documents are created, they are intricately reviewed and proofread to ensure that they are written with flawless text that flows smoothly.

    3. Delivery of Final Product(s)

      You will receive your final products within 3-5 days from your initial consultation. Upon receipt, you have the opportunity to work with your writer to make as many adjustments or changes that are necessary for your complete satisfaction. When you love your new resume and are ready to utilize it, we’ll send the final version in Microsoft Word, Adobe PDF, and ASCII plain text.

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