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We begin the consultation and creation process immediately upon receiving your order purchase online. We cannot assign a writer to assist you with your needs until you complete an order online. However, we are available to answer any questions you may have about our products, service, or policies at anytime—even if you have not made a purchase. Feel free to contact us at 678.310.PACE or staff@paceresumes.com at any point if your questions or concerns are not met on this website.

During the writing process, you are allowed unlimited revisions in order for you to be completely satisfied with your final products and our service. Once you accept the final products and are satisfied, any future enhancements or work will require a new order. However, all returning customers are rewarded with a lifetime returning customer credit, resulting in a significant discount on all future orders. If you have not received at least one interview after 60-days, we will rewrite your products and/or re-examine your situation for free in order to assist you in improving your results. To take advantage of this offer, we only request documentation showing a consistent, weekly effort of job searching, applications, and/or marketing. We are committed to assisting you reach the next level in your career goals.

If you place an order online by mistake or have a need to cancel, a full refund is available as long as our work on your products has not begun. Once we have assigned a writer to assist you and they have completed work on your products, a full refund is no longer available. If you find that you are not completely satisfied with your final products, we encourage you to take advantage of the unlimited revisions you have available. This includes reassignment to a new writer if you deem it necessary. If in rare circumstances you find yourself dissatisfied after several revisions and assistance from multiple writers, a partial refund is available. The exact amount and percentage refunded will be determined on a case-by-case basis, as this would be quite an unusual occurrence.

Take the next step! Please visit our store to find products that best suit your needs. We look forward to working with you.

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